– Web site of mediation and resolution of disputes online dedicated to purchases on the internet – CA <5 m €
Published by the Customers Inside society, Satizfaction.fr allows any dissatisfied customer to make a complaint to which can then answer the offended e-retailer. This is a powerful marketing tool for any online sales site to correct his online reputation and manage proactively the loyalty with its consumers.
The capital increase will allow to develop the mobile application, the communtity management, and strengthen the team.
Founded in 2013 by Simon Tran and Benjamin Abbou, experts in communication, web development and graphic design, Satizfaction.fr won the ESCP Microsoft Paris Factory price in 2014.